Error Troubleshooting
Browser not supported
Your browser is not supported! Please make sure you are using one of the following browsers:
- Chrome v51+
- Safari v10+
- Firefox v54+
- Opera v38+
Internet Explorer is not supported!
Network Error
There was an issue contacting our servers. Please check our status page and make sure your browser or extensions aren’t blocking requests to our service.
Fail
Your browser did not meet the security requirements of this website. This may be caused by extensions, plugins, “Request desktop site” option or other browser modifications.
Try another browser or device.
Invalid Sitekey
For end-users:
Captcha.party is misconfigured, please contact the site owner.
For site-owners:
Your sitekey used in calls to
pcaptcha.render
or in the
data-sitekey
attribute is invalid!
- Make sure you copied it correctly from the dashboard
- Make sure the sitekey was not deleted
- If you followed one of the migration guides, make sure you replaced the old sitekeys with your new one or used the sitekey override functionality.
Invalid hostname
For end-users:
Captcha.party is misconfigured, please contact the site owner.
For site-owners:
Make sure you used the correct region for your sitekey.
Client Execution Error
An error occured while running our security checks. Please verify your browser is supported and try on a different browser/device.
Client Ratelimited
You are sending too many requests and have been temporarily ratelimited. Please wait a few minutes and then try again.
Direct Access
The widget (https://global.captcha.party/public/widget
) needs to be embedded
on an existing site using an
iframe element
.
You should use the Widget-API to load and interact with the widget.
The API between the widget’s api.js
and the iframe is not documented and
subject to change at any time, there are no guarantees or warranties at all if
you chose to implement it yourself.
Debugger detected
We’ve detected the use of debugging tools. We interrupted the widget’s execution to protect our security solutions from being reverse engineered.
Please disable your debugger and close your devtools before trying again.